Contacts for help and how to report an incident
Who can I contact for help?
You can always call 911 if you need immediate assistance, but here are additional contacts if you need help:
- If you want to reach a UHDPS police officer directly, contact 713-743-3333 or locate an emergency call box on campus.
- If you smell gas, find a fire hazard or see a fire, contact the Fire Marshal’s Office at 713-743-1635.
- If you’re not feeling well, contact the UH Health Center at 713-743-5151.
- If you feel you need psychological services, contact CAPS at 713-743-5454.
- If you locked your keys in your car, need directions or you're having car trouble, contact Parking Enforcement at 713-743-5400.
How can I report an incident on campus?
- You can call UHDPS at 713-743-3333.
- If you would like to remain anonymous when reporting an incident on campus, you can always do so by visiting www.mysafecampus.com or by calling their hotline at 1-800-716-9007.
Helpful Phone Numbers:
|UH Health Center||713-743-5151|
|My Safe Campus||1-800-716-9007|
To achieve a true partnership in the prevention of crime, UH Department of Public Safety (UHDPS) asks that community members actively assist us in maintaining a safe and secure campus for all students, faculty, and staff. To do this, we suggest the following:
Voice concerns about crime and disorder problems. Don’t wait until crimes occur or problems get out of control. Raise your concerns with the officers you encounter around campus, or contact UHDPS directly.
Report crimes and suspicious activities. We need you to serve as our eyes and ears. You are in a better position to identify behavior and activities that are out of the ordinary in your residence or workplace. A quick and effective response by UHDPS officers is greatly enhanced by accurate and timely reports of emergency or suspicious incidents. Crime prevention includes calling UHDPS when you observe suspicious activity, calling if you are the victim of or become aware of a criminal incident, and informing the department of potential public safety issues. If we are not made aware of an incident we cannot provide assistance to those in need or work to prevent it from occurring again.
Report other problems and incidents. While UHDPS is not responsible for dealing with all problems brought to its attention, we do make every effort to address the problem with the appropriate University department or government agency.
What is the Security Escort Program and how do I use it?
- The Security Escort Program is a service available for UH faculty, staff and students.
- You can use this service if you ever have safety concerns or feel uncomfortable walking alone across campus at night.
- Based on availability, either a UHDPS police officer, security officer or a member of the Cougar Patrol will escort you to your desired location, which includes campus parking lots.
- Locations must begin and end on campus.
- Call UHDPS at 713-743-3333 or locate a call box and ask for a security escort.
- A security escort will be available within minutes to accompany you to your desired location.
Here’s how you can be a part of the Security Escort Program:
- The Cougar Patrol Program is comprised of student workers and is the backbone of the Security Escort Program.
- The Cougar Patrol performs some of the escorts on campus and provides vehicle assistance such as jump-starts and unlocks when Parking Enforcement is unavailable.
- If you are interested in joining the Cougar Patrol contact the UHDPS:
- By Phone: 713-743-6137
- By Email: email@example.com
Active Shooter Event
Follow these tips from the mayor’s office to stay safe.
Helpful tips to follow in the event of an active shooter on campus:
- If possible, exit the building immediately and call 713-743-3333 to reach UH Police, or dial 911. Do not assume that someone else has called police or emergency personnel.
- If you cannot exit the building, clear the hallway quickly and remain behind closed doors in a locked or barricaded room, if possible.
- Do not leave or unlock the door to see what is going on outside.
- Stay away from windows and remain calm.
- Evacuate the room only when authorities have arrived and instructed you to do so.
- Do not attempt to confront or apprehend the shooter, unless as a last resort
- Victims are selected at random.
- The event is unpredictable and evolves at random.
- Law enforcement is usually required to end an active shooter situation.
- Remain calm and follow instructions.
- Put down any items in your hand (i.e. bags, jackets etc.).
- Raise your hands and spread your fingers. Keep them visible at all times.
- Avoid quick movements and pointing, yelling or screaming.
- Do not stop to ask officers for help or direction when evacuating.
Did you know that cell phone theft accounts for a third of the robberies in the U.S.? Keep these tips in mind!
Check out this video about how Coogs Get Consent.
To report sexual assault, call 911 or UH Police at 713-743-3333.
Sexual assault is a non-consensual act involving psychological manipulation, physical force, orcoercion. It is an act of aggression and violence, and a crime punishable under the laws of the state of Texas. The University of Houston's definition of sexual assault also includes any touching of an unwilling person's intimate parts (defined as genitalia, groin, breast or breasts, or buttocks or clothing covering them) or forcing an unwilling person to touch another's intimate parts. These acts must be committed either by force, threat, intimidation, or through the use of the victim's mental or physical helplessness of which the accused was aware or should have been aware.
Walk on well-lit paths. Take the most-traveled route to and from classes. Walk with others if possible, especially at night, or take advantage of the University’s Security Escort Program.
Know the emergency exits out of your residential hall.
Go easy on the alcohol. Approximately 1,700 students die from alcohol-related injuries each year. Alcohol often plays a role in acquaintance and date rape. Drinking too much may impair your judgment and make you less aware of your surroundings.
Don’t display your cash or any other items such as pagers, cell phones, hand-held electronic games, or expensive jewelry and clothing.
UHDPS recommends that all students, faculty and staff members take a moment and enter emergency contact information in their cell phone address book/contacts under the acronym ICE (In Case of Emergency). This would assist public safety officials in contacting the person to be called in the event of an emergency if you are ever discovered unconscious or incapacitated and unable to communicate.