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Click here to download Vending Refund Form

To request a refund, please present in person to one of the
three vending refund locations within 5 business days of your
stated date of loss.
Vending Refund Locations:
Cashiers office in the Welcome Center
Business office in the Eye Institute (College of Optometry)
Purchasing office in University Business Park Bldg 3
You will be asked to complete the Vending Refund Request Form.
Proper identification is required. See Refund Policy below for
more details.
Vending Refund Policy
The UH Auxiliary Services Department manages the contracts for
Houston Coca-Cola, Canteen and Lone Star Ice Cream.
It is our policy that:
Any refund request submitted may be subject to review at our
discretion. Refund reviews will be conducted by the vending
contractor and the outcome referred to UH Auxiliary Services for
a final decision.
Refund requests may be submitted for up to 5 days past the
stated date of loss.
Each item must be submitted on a single vending refund request
form form, no bundling of claims for multiple days will be
honored at any of the vending refund locations.
All required fields of information on the vending refund
request from must be completed or the refund will not be
referred for review.
Barring unforeseen circumstances, refund decisions should be
made available within 1-4 business days past the completion date
of the form.
Proof of identification (i.e. a UH identification card or
other form of recognized picture identification such as a
Driver's License or Passport) will be required to submit a
refund request.
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Contact Us
713-743-5723
vending@uh.edu
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