To request a
refund, please present in person to the Cashier’s
Office in E. Cullen Building Room 6 (#516 on
the campus map) within 5 business days of your
stated date of loss. Proper identification is
required. See Refund Policy below for more details.
*VENDING
REFUND POLICY:
The University
of Houston’s Business Services Department
manages the contracts for Canteen, Houston Coca
Cola Bottling Company and Lone Star Ice Cream,
Inc.
It is our policy
that:
Any refund request submitted
may be subject to review at our discretion.
Refund reviews will be conducted by the vending
contractor and the outcome referred to the
Vending Services within the Department of
Business Services for a final decision.
Refund requests may be submitted
for up to 5 days past the stated date of
loss.
Each item must be submitted
on a single form, no bundling of claims for
multiple days will be honored by the Cashier’s
Office.
All required fields of information
must be completed or the refund will not
be referred for review.
Barring unforeseen circumstances,
refund decisions should be made available
within 1-4 business days past the completion
date of the form.
Proof of identification (i.e.
a UH identification card or other form of
recognized picture identification such as
a Driver's License or Passport) will be required
to submit a refund request.
*Excerpt
from Office of General Counsel Campus Vending
Refund Policy and Request Form (OGC-SF-2005-1).
