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News Release

FOR IMMEDIATE RELEASE

Kimberly Cooper
Marketing Coordinator UH Dining Services
832-842-5989
cooper-kimberly4@aramark.com

UH Dining Continues Voice of Consumer Program

your voice counts

Houston, August 31, 2016 —University of Houston Dining Services continues the Voice of Consumer program, allowing customers to give on-the-spot feedback about their dining experience.

The survey allows customers to give real-time feedback about their experience while dining at any location on campus. The program gathers information from customers such as overall satisfaction and the level of service received.

"Our team utilizes the customer feedback to enhance customer service and recognize superior service," said Emily Fahner, UH Dining marketing manager.

With customer feedback, the program also recognizes UH Dining employees who perform outstanding customer service.

"Customers can also give us their feedback about a UH Dining employee who has demonstrated outstanding customer service," Fahner said. "Our goal is to encourage customers to use the survey each time they dine with us so we can continuously improve our program."

Guests can locate a survey card with the survey link at any location near the registers or on the UH Dining website.

To learn more about the voice of consumer program, visit www.uh.edu/dining.

For more information about dining services on the UH campus, visit www.uh.edu/dining. Join UH Dining on Facebook, Twitter and Instagram to receive the latest dining information.


About the University of Houston

The University of Houston is a Carnegie-designated Tier One public research university recognized by The Princeton Review as one of the nation's best colleges for undergraduate education. UH serves the globally competitive Houston and Gulf Coast Region by providing world-class faculty, experiential learning and strategic industry partnerships. Located in the nation's fourth-largest city, UH serves more than 43,000 students in the most ethnically and culturally diverse region in the country.