Employee Spotlight – Ray Moseley
First impressions are important
to our success here at the University of Houston and Custodial
Program Manager for Facilities Management, Ray Mosley, supports
a team that works hard day in and day out to make sure we are
Mosley knows the custodial service team can have a big impact on
the atmosphere of the university for visitors as well as those
that spend much of their time on campus.
“One thing I always tell our staff is, if you think about it, a
person spends most of their wake time at work or school so
because so much time is spent here, we need to provide the most
pleasant environment we can for not only our students, but for
our faculty and staff as well,” Mosley said.
Originally from Atlanta, Mosley joined the UH staff in March
2007 as the executive housekeeper for Residential Life and
Housing after working for 30+ years at Sodexo, a contract
management company that provided custodial support for health
care facilities and schools. While with Sodexo, Mosley lived in
seven different cities from the east to the west coast before
receiving what would be his last assignment with the company in
Houston. He was in charge of overseeing the housekeeping program
for all hospitals and clinics in the Harris County Hospital
District before his career path led him to UH.
“What attracted me was that the university was going through a
building boom and adding residence halls. It peaked my interest
to be a part of that in terms of developing programs from the
ground up,” he said.
Mosley was recently promoted in June 2011 to his current
position and reassigned to Facilities Management as part of the
centralization process. He is now in charge of custodial
contracts, quality control and inspections for custodial
services. He also oversees the staff and resources and acts as a
resource in resolving any ongoing custodial concerns.
“The new position gives me a chance to utilize all the
experiences and skills I have developed in the past, to trouble
shoot for problems, setting up programs and processes and, more
importantly, being able to interact with the front-line staff
because in custodial services, they are what makes us or breaks
us,” he said.
As a leader, Mosley said he believes it is important to
communicate with his staff to ensure they understand his
expectations as well as provide them with the necessary support
to reach those expectations. He said he also will not take any
issues at face value and views any problems that may arise as
the “symptom of a disease.” He said to stop the symptoms you
must cure the disease.
“If I want to make sure that a problem is fixed completely then
I have to find out what caused it,” he said. “I’m analytical and
ask questions, drill down until I find out what caused the
Mosley said with his new position, he is able to be out and
about on campus and enjoys communicating with people at all
levels of the university. He said he also likes that in this
role, he is able to see immediate results of his efforts and
make sure goals that have been achieved are maintained.
“There are a lot of things happening this summer in regards to
Facilities Management and custodial services that is going to
make us more efficient and a stronger department. Our goal is to
improve the services we provide students and faculty/staff,”
Mosley said. “During my whole experience with UH, we are always
given the support we need to be successful.”
In his downtime, Mosley is an avid reader and said he goes
through at least one book every two weeks. He is a father of 4
children ranging from the ages of 28 to 37 and grandfather to
one grandson in California. Mosley has been married to his wife,
Letha, for 12 years.