Plant Operations

Building Coordinators Corner

The next quarterly meeting is scheduled for Friday, May 16, 9 to 11 a.m.. Location will be confirmed and communicated prior to the meeting. Agenda includes a report and update on the enhanced version of FAMIS, campus emergency pre-hurricane season preparation, and a presentation on campus artwork by the University Art Curator. If time permits, we plan to conclude with a tour of the newly renovated Central Plant. Light refreshments will be provided.

Custodial Building Inspections Help Maintain Quality Control

Facilities Management conducts regular quality control inspections to help ensure an optimum environment for the University's facilities and building occupants.

Beginning in 2012, Facilities Management's custodial program and North Zone manager, Ray Mosley, began implementing regular custodial inspections aimed at proactively identifying and addressing potential cleaning issues before they developed into problems.

Two years later, the inspection program has grown into a more formalized process with the addition of three full-time experienced inspection staff. The quality control, random inspections assess and grade the different areas and tasks performed by the custodians, looking for ways to improve and expand on the services provided.

All buildings are inspected quarterly at a minimum, whether they are cleaned by in-house University staff or outsourced staff. For the current academic year which began Sep. 1, 2013, 374 inspections have been conducted. Custodial inspections are graded as good, average or poor. The inspection rating must be 75 percent or better and any issues discovered must be corrected within two weeks. At the end of the two-week period, a follow-up inspection is performed. The current campus-wide average rating is 79.5 percent.

The feedback provided by the inspections not only helps ensure that cleaning standards are being met but they also help Mosley plan and schedule specific custodial projects like the pre-semester "make-ready" intensive cleaning conducted prior to the return of students. Inspection results are also used to identify training needs for the staff.

After a recent inspection in one building, carpet care was rated as poor and after investigating, Mosley discovered the custodial staff was not properly diluting the carpet cleaner solution so it was not providing optimum cleaning. He used this as a training opportunity to explain that when the solution is not diluted properly, the residual detergent left in the carpet actually becomes a magnet for dirt and soil easier and quicker. The inspections also help identify high-performing staff members for recognition and potential for further advancement.

"Since implementation, our overall average inspection scores have been on the rise campus-wide. The number of buildings that have been rated as unacceptable has continuously declined," Mosley said. "Our goal is to constantly improve by raising the benchmark. We now have a tool that will help us attain and exceed our custodial standards."

For questions pertaining to the custodial inspection program or to review the inspection results for your facility, please contact Mosley at 832-842-4872 or

Cleaning Frequency Charts Are A Helpful Tool For Building Coordinators

Facilities Management's custodial program and North Zone manager, Ray Mosley, has developed task scheduling/cleaning frequency charts for each building to help explain the level of cleaning service the University provides in its facilities. Frequency levels are based on industry standards.

Partnering this information with the custodial inspection process and ratings can help facilitate a better understanding of how often (frequency) specific areas are cleaned, during which custodial shift the work is being done, and what other special cleaning projects may need to be scheduled to improve an area.

Provided below are the cleaning frequency charts used by the University's custodial services area. NOTE: If a specific building or category of building is not shown, it falls under E & G (educational & general). Building coordinators are encouraged to share this information and to use this as an opportunity to interact with building occupants.

If you have questions or concerns related to the information provided in the cleaning frequency charts, please contact Mosley at 832-842-4872 or

Frequency Charts

The Building Coordinator's Corner is a monthly newsletter and information piece published by Facilities Management.