Satisfaction survey for student campus mail completed
Postal Services has conducted its first customer satisfaction
survey with the resident student population regarding their
campus mail experience.
All students who live on campus were contacted via email asking
them to participate in the survey. Of those, 760 responded.
Questions ranged from rating the postal staff on attitude and
helpfulness to timely delivery of various types of mail
including parcels. The students also were asked for comments on
changes that might improve or enhance the mail service on
campus. The results are being analyzed and will be posted on the
UH Postal web page.
As the mail service for the campus continues being evaluated,
the student feedback from this type of survey is invaluable and
will be included to help formulate plans for future growth on
campus. UH Postal Services wants to thank everyone who responded
to the survey, which was done Feb. 5-18.
Three $25 Target gift cards were offered for incentives. The
winners of the random drawing – Santiago Blair, Meghan DiBacco
and Rosario Diaz – gathered in UH Postal Services to receive
their cards and have their pictures taken.