For enrollment services questions, call 713/743-1010.

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HealthSelect FAQs and Search Tool Updated

ERS has recently updated the HealthSelectSM of Texas third party administrator (TPA) frequently asked questions online. They will continue to expand this document throughout the transition to the new TPA, United HealthCare.

ERS and United HealthCare have worked together to enhance the provider search tool to confirm if your doctor is in the network. You no longer have to choose the United HealthCare Choice Plus plan; simply click on the type of search and enter a provider or facility name. ERS has also added “Provider Search Tips” to make searching for a provider even easier. You can use this tool to search for primary care physicians (PCP), specialists, behavioral health providers, and health care facilities. Remember, United HealthCare is contacting providers that are not in the network and asking them to join. This means that if you don’t find your doctor listed today, you should check back before September 1 to see if he or she agreed to join the network. You can also request that your doctor join the network.