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Student Mail Information Guide

Welcome to the University of Houston

The department of UH Postal Services will receive and deliver all of your incoming mail.

UH Postal Services strives to provide the most efficient and effective mail service to residential students.

Each residence hall has a set of campus mail boxes for its students. The key or combination for your mail box is issued by residence hall staff. All incoming letter mail is placed in your assigned box.

There is a designated package distribution room in each residence hall. All incoming packages that have tracking numbers will be distributed from these assigned rooms. Each packages distribution area has set times for pickups.

Miscellaneous Mail Tips/Information

  • DO NOT MAIL CASH – Checks or USPS money orders are recommended and should be mailed in secure protective envelopes.
  • Cougar Card ID is required when picking up accountable items.
  • Only the recipient can pick up his/her accountable items.
  • Special arrangements must be made with UH Postal Services to pick up large items weighing over 50 pounds. Email postserv@central.uh.edu.
  • Parcels will be returned to sender after you receive a 3rd email notification.
  • Pick up items delivered and empty your student mail box on a regular basis.

Forwarding Student Mail

End of semester break, moving off campus or graduating? It is YOUR responsibility to change your local address with the university when you leave the residence hall. In order to continue uninterrupted mail service, please complete the electronic form with all of the requested information before your check out day.

Student Mail Forwarding link

Only your first class mail will be forwarded to your new address for one semester. It is your responsibility to contact newspaper and magazine vendors to update your address. After one semester, all mail, including first-class mail, will be returned to the U.S. Postal Service and marked “Return to Sender.” No mail will be forwarded during holidays and university breaks.

No mail will be forwarded during holidays and university breaks.

Address Format for Usps Student Mail

Student Name – This must be your FULL (first, middle, last) given name. No nicknames
Community Abbreviation, Mail Box Number [ ]
Street Address
City, State and Zip Code (with the Zip +4)

Sample of Correct Student Address Format

John Joseph Smith
CV1, #100
4385 Cougar Village Drive
Houston, TX 77204-7002

This is the correct address format you should give out to receive your mail. It should always be in the above format. Using information other than this format will delay the delivery of your mail.

Package Drops to Residential Communities

The schedule listed below is the approximate times that packages will be dropped at each residential community. All student residents must pick up their packages from their community designated package room. Student residents should not go to UH Postal Services to pick up packages, with one exception. All packages that weigh 50 or more pounds must be picked up from UH Postal Services. The package rooms are not large enough to accommodate these items.

Delivery Location            Estimated Arrival Time     Mail
University Lofts (ULA) 2:00 p.m. by 5:00 p.m. Daily
   
Bayou Oaks (BO) 2:30 p.m. by 5:00 p.m. Daily
   
Moody Towers North (NT) 3:00 p.m. by 5:00 p.m. Daily
   
Cougar Village 1 (CV1) 3:30 p.m. by 5:00 p.m. Daily
   
Cougar Village 2 (CV2) 4:00 p.m. by 5:00 p.m. Daily
        
 Cougar Place (CP) 4:30 p.m. by 5:00 p.m. Daily

 

Residential Communities Addresses

Bates Hall (QB)
Resident’s Full Name
QB, Mailbox # [ ]
4361 Cougar Village Drive
Houston, TX 77204-7000
        
Moody Towers North (NT)
Resident’s Full Name
NT, Mailbox # [ ]
4401 Cougar Village Drive
Houston, TX 77204-7003
 
Bayou Oaks (BO)
Resident’s Full Name
BO, Mailbox # [ ]
5063 Calhoun Road
Houston, TX 77204-7005
  Moody Towers South (ST)
Resident’s Full Name
ST, Mailbox # [ ]
4401 Cougar Village Drive
Houston, TX 77204-7003
 
University Lofts (ULA)
Resident’s Full Name
CL, Mailbox # [ ]
4700 Calhoun Road
Houston, TX 77204-7004
Oberholtzer Hall (QO)
Resident’s Full Name
QO, Mailbox # [ ]
4361 Cougar Village Drive
Houston, TX 77204-7000
 
Cougar Place (CP)
Resident’s Full Name
CP, Mailbox # [ ]
4016 Cullen Boulevard
Houston, TX 77204-7006
  Settegast Hall (QS)
Resident’s Full Name
QS, Mailbox # [ ]
4361 Cougar Village Drive
Houston, TX 77204-7000
     
Cougar Village 1 (CV1)
Resident’s Full Name
CV1, Mailbox # [ ]
4385 Cougar Village Drive
Houston, TX 77204-7002
  Taub Hall (QT)
Resident’s Full Name
QT, Mailbox # [ ]
4361 Cougar Village Drive
Houston, TX 77204-7000
     
Cougar Village 2 (CV2)
Resident’s Full Name
CV2, Mailbox # [ ]
4373 Cougar Village Drive
Houston, TX 77204-7001
  Law Hall (QL)
Resident’s Full Name
QL, Mailbox # [ ]
4361 Cougar Village Drive
Houston, TX 77204-7000

Package Pick-up Locations and Hours of Operation

LOCATION          HOURS
Moody Towers - Rm 22,
Cougar Village 1 - Rm S107,
Cougar Village 2 - Pkg Rm 102, Mail Rm S109,
University Lofts - Pkg Rm E020,
Bayou Oaks - Rm 100F,
Cougar Place - Pkg Rm 1008E, Mail Rm 1019
 

12:00 p.m. - 6:00 p.m.
Monday - Thursday

12:00 p.m. - 4:00 p.m.
Friday

9:00 a.m. - 12:00 p.m.
Saturday

Times are subject to change, based upon student needs. Any new hours will be posted on signage and on the UH Postal and SHRL websites.

Accountable Mail

Accountable mail consists of any item containing a tracking number. Your signature is required for these items. This type of item can be from any of the following vendors:

  • USPS – Express Mail, Delivery Confirmation, Signature Confirmation and/or Certified/Registered items
  • UPS – Next Day Air, Second Day Air, Ground Service
  • FedEx – Next Day Air, Second Day Air,
  • FedEx Home, FedEx Ground
  • DHL

Accountable mail/ large parcels can be picked up from the designated pickup area in your residence hall. (See next page for locations.)

An email is sent to your email account from UH Postal Services when you receive any accountable mail. If you are expecting any trackable parcels or large items, you should check your email account on a daily basis. The first package notification is received when the item is logged into the UH Postal Services tracking system. The second notification is generated when the item is delivered to your residential community package room.

  • If you have a scheduling conflict concerning parcel pickup hours, email postserv@central.uh.edu concerning your scheduling conflict referencing your tracking number.
  • You must be a current student resident in one of the UH residence halls to receive mail on campus.
  • All incoming items must contain your full given name. The name on the package must match your Cougar ID card. For example, if a parcel is shipped to your campus address, addressed to John Smith, and your name is Alex Jones, UH Postal will refuse the package and return it to the sender.