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Transportation Questions After Harvey

We understand that Harvey may have left students as well as faculty/staff with questions about transportation to campus in the coming weeks.

We have created a guide with answers below, but if we have not answered your questions please contact us at parking@uh.edu.

  1. What if I lost my permit due to the hurricane?
  2. Can I use my permit for a different vehicle than the one I was using before?
  3. When will shuttles resume service?
  4. Will any parking lots or roads on campus be blocked due to storm damage?
  5. I ordered my permit before the storm but haven't received it. 
  6. If I don't currently have a vehicle, what are some other options for getting to campus?
  7. What is the last day to return my permit for a full refund?
  8. I would still like to purchase a permit but the type I want is sold out.

1. What if I lost my permit due to the hurricane?

Please come by one of our PTS offices located in the Welcome Center Garage or the Stadium Garage (next to Taco Cabana) to fill out a form and receive a replacement permit. We ask that you please come in for Harvey-related permit replacements by September 15.

You can park in the visitor section of either garage while you come in for a replacement tag. The first 30 minutes are free and if you're inside longer than that, we can validate your visitor ticket. 

We will not be enforcing parking permit violations until September 18th in order to give people a chance to sort out transportation arrangements after the storm. 

2. Can I use my permit for a different vehicle than the one I was using before?

Yes, you can use your permit for a different vehicle than your original one. Simply add the new vehicle information to myParking account through AccessUH so that it's associated with your permit. 

3. When will shuttles resume service?

Shuttles will resume service on September 5, the same day classes resume.

4. Will any parking lots or roads on campus be blocked due to storm damage?

All parking lots and roads immediately on campus will be available when classes begin. There is, however, some debris throughout campus. Please use caution and drive safely.

Also, please be aware that many traffic signals around town, some near campus, are still not functioning properly. Use extra caution when approaching and traveling through traffic signals that are inoperable and allow extra time for travel as this will likely increase traffic congestion around the city. 

5. I ordered my permit before the storm but haven't received it. 

We understand that Harvey affected many functions, including mail delivery. We will not be issuing citations before September 18 in order to give people time to figure out their transportation after Harvey. This should give time for permits to be delivered in the mail. 

6. If I don't currently have a vehicle, what are some other options for getting to campus?

Please see our Other Transportation Options page, which has resources regarding other ways to get to campus. 

7. What is the last day to return my permit for a full refund?

We are following the University's deadline for the last day to drop a class for a full refund as our deadline for returning a permit for a full refund. That date has been moved to September 8.

 Any permit returns after that date will be prorated. 

8. I would still like to purchase a permit but the type I want is sold out.

At this time all student permits are sold out and on waitlists except for Remote Campus permits. If you would still like to purchase a another type of permit, make sure you are signed up for the necessary waitlists through AccessUH.

waitlist

We will begin offering available permits after the University's 12th class day. That date has been moved to September 8. 

If permits become available to you, PTS will notify you via email. If the permit is not claimed in the given time, it will be made available to the next person on the waitlist.