Course Description
Professional Courtesy: Business Etiquette for the Workplace
In today’s workplace,
projecting a polished image,
confidence and protocol
savvy is essential. While
these alone will not replace
business knowledge, having
them will help you to
command attention,
credibility and respect.
This workshop covers the
essentials of professional
etiquette for the office and
business social settings.
Topics covered include:
First impressions
The importance of attitude
Non verbal communication
Telephone and e-mail
etiquette
Do’s and don'ts for today’s
business world.
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