University of Houston Human Resources
University of Houston Human Resources


Long Term Care


John Hancock to stop Long-Term Care enrollments

The ERS group Long-Term Care Insurance provider John Hancock Life Insurance Company recently informed ERS that enrollment for this coverage will be discontinued effective January 1, 2012. John Hancock will not accept new enrollments after December 31, 2011.

Closing enrollment to new enrollees does not in any way affect employees or dependents who already have Long-Term Care Insurance coverage through John Hancock. If you have questions about this decision or your Long-Term Care Insurance coverage, please call John Hancock at (800) 400-9396.

ERS will issue a Request for Proposal for a new Long-Term Care Insurance provider later in the year.

The University of Houston has available to its employees Universal Life Long Term Care through Trust Mark, a sponsored product of MetLife. You may receive additional information from our MetLife representative, Christopher Moore at (713) 963-4114 (cnmoore@metlife.com ).