SERVICES
Personal checks may be cashed for a small charge at Woodforest Bank in the University Center, with a staff I.D. card and driver’s license. Also, there are Automated Teller Machines (ATMs) in the University Center, the University Center Satellite, Oberholtzer Hall, and the Moody Towers. Note: The Cashier’s Office in the Ezekiel Cullen Building no longer grants check-cashing privileges to university employees.
The Child Care Center, open throughout the year, provides a quality program of child care service to meet the needs of students, faculty and staff parents. Trained personnel organize special programming for children from ages 3 months to 5 years. For further information, contact the Child Care Center at extension 35480.
Continuing Education workshops and programs covering a broad range of interests are scheduled throughout the year. For information, contact Continuing Education at extension 31060.
Counseling and Consultation/ Outreach Services
Counseling and Consultation/Outreach Services helps all members of the university community function well personally, professionally, and academically. Psychologists, licensed professional counselors, and certified social workers staff the Counseling Center. The Counseling Center also serves as a mental health center for the university community, offering consultation, crisis intervention, and outreach workshops and seminars to academic departments, administrative units, and others. For information, contact Counseling and Consultation/Outreach Service at extension 35454.
The Employee Assistance Program, available through the Counseling Center, is a confidential resource for faculty and staff experiencing distress that may interrupt or cause deterioration in work performance. The program offers consultation, problem assessment/evaluation, referral, follow-up, and education and training. For information, contact the Employee Assistance Program at extension 35454.
There are a number of dining facilities on campus where employees may enjoy meals at a reasonable cost. Dining facilities are located in the Moody Towers, Oberholtzer Hall, the University Center, University Center Satellite, and the University Hilton Hotel. In addition, most buildings on campus have food, candy, and drink vending machines. Employees may buy a Campus Connection Dining Card, a debit card that is accepted at several campus eating facilities. For information, call extension 35236.
The University Health Center provides primary medical care for students of the university. Employees who become ill or are injured while on campus may utilize the Health Center for emergency medical care. Immunizations, allergy injections, and blood pressure screenings also are provided for employees. Employees will be charged a nominal fee for services rendered.
The Health Center is staffed by licensed physicians and registered nurses. Hours are 8:00 a.m. to 5:30 p.m. Monday, Tuesday, Thursday, and Friday and 9:00 a.m. to 6:30 p.m. on Wednesday. Hours may change during the summer and holidays.
Upon presentation of a staff I.D., employees may use the Health Center pharmacy for prescriptions and the purchase of over-the-counter medications at reduced prices. Pharmacy hours are 8:30 a.m. to 5:30 p.m. Monday, Tuesday, Thursday, and Friday and 8:30 a.m. to 6:30 p.m. on Wednesday. For additional information, call the Health Center at extension 35151 or the Health Center Pharmacy at extension 35125.
Human Development Laboratory School
The Human Development Laboratory School provides a balanced educational program for children ages 18 months through kindergarten. Enrollment is open to the Houston community. Parents of prospective students are encouraged to make an appointment to visit and familiarize themselves with the school. Children are admitted on a first-come, first-served basis. To schedule a tour, call the Director of Human Development Laboratory at extension 34128.
Information Technology Customer Services
Information Technology Customer Services provides free computer consulting, introductory training and technical documentation to all students, faculty and staff of the university. Customer Service personnel are available to assist employees in the use of all Information Technology resources including the university mainframe systems (UHUPVM1, the Jetson VAXcluster, Bayou and the Admin VMS cluster), Macintosh and PC hardware and software, electronic mail, and Internet tools.
On-Line Computer Access to UH Information
Information about the university is available electronically on the World Wide Web. Examples of information available on the Web are as follows:
Every effort will be made to keep the on-line version of the Staff Handbook updated with the most current information; however, if the contents of the on-line version are in conflict with official policies and procedures of the university, the official policies and procedures will take precedence.
A lost-and-found service is operated by the University Police Department, Records Section, Monday through Friday from 8:00 a.m. to 10:00 p.m. Hours may differ during the holidays. For information, call extension 30620 during office hours.
The university maintains a full service instructional communication and technology facility in the basement of M.D. Anderson Memorial Library. University Media Services provides assistance to all university constituents in the development and utilization of media, to produce various instructional materials and to provide audiovisual equipment in support of the use of these resources. While there are charges associated with production and maintenance, some services are free.
The following services can be scheduled during the hours of 8:00 a.m. to 5:30 p.m., Monday through Friday:
For information, call extension 31145.
A notary public service is offered to the public in the University Center Administrative Office, Room 282, from 2:00 to 4:30 p.m. on Monday, Wednesday, and Friday, and 9:00 to 11:30 a.m. on Tuesday and Thursday. For information, call extension 35280. A notary service is also available at Sterling Bank located on the second floor of the University Center. For information, call 507-7810.
Optometry Clinic— (UH Employee Eye Care Plan)
The University Eye Institute, a public patient care facility of the College of Optometry, is located at 4901 Calhoun Road, UH entrance #2 at the east edge of the campus. Free parking is available. Hours are from 8:00 a.m. to 6:00 p.m., Monday through Friday.
In addition to comprehensive eye examinations which are offered to faculty, staff, students and eligible dependents at a 33 percent fee reduction, the institute provides many specialty services including contact lens, pediatric, adult and geriatric vision rehabilitation (low vision), ocular diagnostic, color vision, sports vision, and emergency services. In several specialty services, optometrists and ophthalmologists coordinate patient care to provide a wide array of special exams and procedures. For appointments or questions, call extension 32020.
The Optical Service staff is available to fill or refill optical prescriptions. A wide variety of frames is available, including designer and other high fashion style frames. Sunglasses and special protective eyewear for leisure, sports, and industry are also available. Many items purchased from Optical Service are discounted 10 percent. For information, call extension 32030.
To participate in the UH employee eye care plan, simply present a staff identification card at the time of the appointment.
The Parent Education Project is a clearinghouse of information on parenting, child abuse and foster care. Handouts, pamphlets, books, and videos are available to university faculty, staff, and students as well as to social workers and child abuse prevention professionals. All services are free. The office is located in Room 202, Student Services Building.
The Parking and Transportation Department is located in Room 1, Ezekiel W. Cullen Building. Parking and Transportation is responsible for parking registration, the university shuttle service, the information booth and special events parking. For information concerning parking fees, temporary parking, decal replacement, refunds, or other information, refer to the Parking and Transportation Regulations publication or call extension 31097.
Any person who parks on university property must have a decal or permit, unless parking at meters, visitor lots, or the University Hilton Hotel garage. The registered holder of the decal is at all times responsible for the vehicle to which it is affixed. Violations will be chargeable to the registered decal holder, regardless of who drives or parks the vehicle. The decal is non-transferable to other individuals. Application for parking permits should be made through the employee’s department. Full compliance with the regulations is expected, and any citation received is to be resolved by selecting one of the options stated on the citation.
Psychological Research and Services Center
The University of Houston Psychological Research and Services Center (UHPRSC) offers psychological services to staff and their families. The center is staffed by clinical psychology doctoral students and faculty from the Department of Psychology. The UHPRSC is a training facility offering treatment for anxiety, panic, depression, personality disorders and sexual dysfunction, as well as adjustment problems related to sexual abuse, marital discord, divorce, and general life difficulties. Individual, couple, family, and group treatment approaches are included with emphasis on the most recent developments in psychotherapy. Psychiatric consultation is also available when needed. In addition to treatment, another major service of UHPRSC is the psychological assessment of intellectual, developmental, and personality functions. These services are available to adults, adolescents, and children. Fees, collected at the time of service, may be adjusted according to ability to pay.
The UHPRSC sees clients from 9:00 a.m. to 5:00 p.m., Monday through Friday. Special scheduling arrangements can be made. For additional information, call extension 38600.
Speech, Language, and Hearing Clinic
Diagnostic evaluations and appropriate therapy for various types of speech, language, and hearing problems are available on campus to all employees. These services, offered through the university clinic, may be scheduled by telephone. Consultative services at reasonable rates are provided by professional staff in speech pathology, language disorders, and audiology. For additional information, contact the Speech, Language, and Hearing Clinic at extension 32898.
The Wellness Center is a university-wide campus outreach service, clearinghouse, and centralized coordinating service for healthy lifestyle and wellness promotion. Peer educators are trained to provide outreach prevention programs. The center provides:
For more information, contact the Wellness Center at extension 35455.