Information Technology (IT) provides computing and network
support for faculty, staff and students at the University of Houston.
Students can get computer accounts that allow them access to electronic mail,
application software packages and the Internet. Students may also be issued accounts that allow them
remote access to the campus network.
IT provides the following accounts to UH students:
Electronic Mail: Accounts are available for using electronic
mail (e-mail) through web browsers and e-mail client software.
Windows CougarNet Accounts: This account provides authorization
to gain access and personal space on a CougarNet server.
Instructional: This account is for teaching assistants or for
classes requiring a computer account for WebCT, web-based course tools,
or other instructional purposes.
Proper identification and proof of enrollment must be presented before an
account can be issued. For help with any of these resources, IT computing support includes free
training courses, online documentation and a team of consultants, accessible via electronic mail,
by telephone, or in person.
Walk-up, phone, and e-mail support is provided by the IT Support Center. Located in room 58 of the M.D.
Anderson Library basement, the IT Support Center is accessible only
though the Technology Support Services entrance, which is directly across from the University Center.
At the IT Support Center, consultants are available to assist with computing problems
Monday through Friday, from 8:00 a.m. to 8:00 p.m.
Phone support is available 24 hours a day,
7 days a week (except University holidays) by calling 713-743-1411, and email support is available
AskShasta is a dynamic FAQ system designed to provide quick answers to common questions. You can ask computing and non-computing questions, and if you don’t find the answer to your specific question, just hit the "Email a Question" tab and receive a response, usually within 24 hours.
To access AskShasta, go to www.uh.edu/askshasta.
The IT online Support Center
The IT Support Center Online is another way to ask questions. To request online support, visit www.uh.edu/infotech/help.
The Central Site Computing Lab
On campus, students have access to computers and computer networks in
several computer labs. IT manages the Central Site Computing Lab
in room 110 of the Graduate
School of Social Work Building.
This 24-hour lab is open to all students
and has 200 Windows and Macintosh computers that are networked to campus resources and the Internet. Additional services available include printing and scanning.
For more information visit www.uh.edu/infotech/csite/.
IT also supports High Performance Computing (HPC)
at the Texas Center for Computational and Information Sciences (TCCIS).
For more information, visit www.cs.uh.edu/~johnsson/tccis.html.
To acquaint users with UH computing resources, IT Training offers a variety of free and fee-based noncredit computer training courses as well as free access to over 2,000 online eLearning courses and over 5,000 online books (referenceware).
To register for a class or to get more information, visit www.uh.edu/ittraining.
IT also maintains the central UH Web site www.uh.edu
and publishes the information about UH information technology at www.uh.edu/infotech.
Information about IT services available from Information Technology is available on the IT Web site at www.uh.edu/infotech/services.
Computers at Off-Campus Sites
Computers are also available at UH off-campus sites for student use. Call:
- UHS at Cinco Ranch, 281-395-2800
- UHS at Sugar Land, 281-275-3300
- or The University Center at The Woodlands, 281-618-7140
for hours and availability.
Wednesday, June 22, 2005 - 03:14 PM