Undergraduate Catalog
2003-2005

Information Technology (IT) provides computing and network support for faculty, staff and students at the University of Houston.

• Computer Accounts for Students
• The IT Support Center
• The IT online Support Center
• The Central Site Computing Lab
• Training and Seminars
• High Performance Computing
• IT Services
• Computers at Off-Campus Sites
  

Computer Accounts for Students

Students can get computer accounts that allow them access to electronic mail, application software packages and the Internet. Students may also be issued accounts that allow them remote access to the campus network. Information Technology provides the following accounts to UH students:

Electronic Mail: Accounts are available for using electronic mail (e-mail) through web browsers and e-mail client software.

Windows CougarNet Accounts: This account provides authorization to gain access and personal space on a CougarNet server.

Instructional: This account is for teaching assistants or for classes requiring a computer account for WebCT, web-based course tools, or other instructional purposes.

Proper identification and proof of enrollment must be presented before an account can be issued. For help with any of these resources, IT computing support includes free training courses, online documentation and a team of consultants, accessible via electronic mail, by telephone, or in person.

The IT Support Center

IT support is concentrated at the IT Support Center, located in room 56 of the M.D. Anderson Library. At the Support Center, consultants are available to assist with computing problems Monday through Friday, from 8:00 a.m. to 8:00 p.m.

Assistance is also available from the Support Center by calling 713-743-1411 or sending electronic mail to support@uh.edu. Limited support services can also be obtained in room 107 of the Graduate School of Social Work Building.

The IT online Support Center

The IT online Support Center can also help answer computing questions. For more information, or to request support online, visit the online Support Center at www.uh.edu/infotech/help.

The Central Site Computing Lab

On campus, students have access to computers and computer networks in several computer labs. IT manages the Central Site Computing Lab in room 110 of the Graduate School of Social Work Building. This 24-hour lab is open to all students and has 150 workstations, including Macintosh and Windows computers, that are networked to campus resources and the Internet. Additional services available include printing and scanning.

For more information visit www.uh.edu/infotech/csite/.

Training and Seminars

To acquaint users with UH computing resources, Information Technology offers a variety of free and fee-based non-credit computer training courses to students, faculty, and staff. The instructor-led classes are held in training facilities on campus and consist of short and long courses.

IT Training offers free, instructor-led training classes and workshops that vary in length from two to six hours. Free classes cover subjects such as using the Microsoft Office Suite, creating web pages, learning about operating systems, and reducing electronic junk mail.

Through its partnership with ExecuTrain, IT Training also offers fee-based, instructor-led classes that go into more depth than the short, free courses. ExecuTrain offers classes for both desktop and technical topics at highly discounted rates - in some cases as much as 50 percent.

For those who prefer learning at their own pace, who don't have time to attend hands-on training, or who would rather learn in the comfort and convenience of their dorm room, office, or home, IT Training also offers a variety of free computer-based training classes both on CD-ROM and online.

To register for any of the IT classes or to get more information about the classes or the CBTs, visit www.uh.edu/ittraining.

High Performance Computing

IT also supports High Performance Computing (HPC) at the High Performance Computing Center (HPCC). For more information, visit www.hpcc.uh.edu/.

IT Services

IT also maintains the central UH Web site www.uh.edu and publishes information about information technology issues at www.uh.edu/infotech.

Information regarding all services available from Information Technology is available on the IT Web site at www.uh.edu/infotech/services.

Computers at Off-Campus Sites

Computers are also available at UH off-campus sites for student use.

Call:

• UH West Houston Institute, 281-395-2800
• UH North Houston Institute, 281-405-4500
• UHS at Fort Bend, 281-275-3300
• or The University Center at The Woodlands, 281-618-7140

for hours and availability.