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Ordering Transcripts

The University of Houston has partnered with Credentials Solutions, Inc. to provide a web-based transcript service.

Please note: The University of Houston does not release copies of transcripts received from other institutions. If you need a transcript from a prior institution, you must contact that institution.

Official Transcript Fee

Transcripts are $12.50 each.

Additional fees apply for special services such as in-person pickup, express delivery, and apostille notarization. Transcripts will be sent electronically or on paper by mail, depending on the selected destination.

Transcripts cannot be released if the student has a transcript hold.

Ordering Options

All current and former students may order online, in person or by phone.
Transcripts may be ordered through Credentials Solutions for electronic delivery, USPS first class mail, or express delivery.

Order Online

Log into your student account:


Don’t remember your student account?


Place your order here:

Order in Person

While Credentials Solutions is the preferred method, transcripts may also be ordered in person at the Welcome Center for an additional fee of $10 per transcript. The Welcome Center does not mail transcripts ordered via walk-in service; all digital and mail orders must be processed through Credentials Solutions.

Order by Phone

If you are unable or uncomfortable placing an order online, you may call Credentials Solutions, Inc. to request your transcript. There is an additional fee of $10 per transcript for placing orders via phone.

Credentials Solutions Customer Service - 847-716-3005

Customer Service representatives are available from 7:00 am to 7:00 pm on Monday-Thursday and from 7:00 am to 5:00 pm (CST/CDT) on Fridays

Payment Methods

Payment must be made by credit card.

  • Visa
  • MasterCard
  • American Express
  • Discover

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